This policy explains how information submitted through the Intex website may be collected and used. The website supports product browsing, family play planning, care questions, and retail inquiries for inflatable outdoor play equipment.
When you complete a contact or inquiry form, you may provide your name, email address, phone number, product interest, and message. This information is used to respond to your request, route the question to the right support contact, and improve the clarity of product guidance.
Basic technical information may be processed to keep the website secure, measure page performance, and understand which product categories are most useful to visitors. This may include browser type, approximate region, referring pages, and interaction with catalog or blog content.
Intex does not use inquiry information to create unrelated profiles. Information may be shared with service providers that help operate the website or answer support requests. Those providers should use the information only for the requested service purpose.
You may request that a submitted inquiry be corrected or removed when legally and operationally appropriate. You may also choose not to submit optional form fields. Some information may be retained when needed for security, compliance, or service history.